A couple weeks ago, we decided it was probably time to change to winter tires. I offered to go with Alex; we could get brunch while waiting for the car and make a morning of it. So we woke up early on a Saturday and made our way there. We knew there was trouble as soon as the guy at the desk couldn’t find our name on the list. Apparently our appointment was incorrectly booked for the day before, and we were stuck with no car, hoping that it would at least get done before closing at 7pm.
